I was impressed by the simple way I was supported through an experience I have not done before. Every aspect was explained to me and Diane went above and beyond what was expected from a Broker service.
Thanks again for your AMAZING service Ken.
John's knowledge of products available really impressed me. Also on the remortgage the knowledge of how it works. Communication throughout the process is also excellent. Excellent service from start to finish. John understand our needs on both occasions and made things happen that even the bank couldn’t!! Will definitely go back when we need further advice.
The time you put in with us to explain everything impressed us the most. As first time buyers, that was invaluable. Cannot recommend John Sharman enough. The time and effort he puts in so you fully understand the product is exemplary. Thanks John for helping us obtain our dream home.
Diane is very kind and reassuring and so very helpful. She took the time to make sure we were aware of the next steps and never rushed anything. Without her we would've definitely been in the dark about a lot of things.
Peter offers a very professional and personalised service and his friendly approach and willing to understand your needs I found is excellent and a credit to his business.
Ken came to our house and found us the best loan for us. When we were ready to go for the finance you helped us every step of the way so that everything went smoothly all the way up to settlement. Thanks for all the help in helping us get a home loan to fit our needs. It is great to have someone to advise us on the best bank with the best rates.
Peter has been our "go-to" guy for loans for the last 15 years. Nothing is ever too difficult for Peter. You always feel like he is in your corner, working to get the best deal across the line. He's transparent in his approach and always keeps us informed through every step of the process. Always a pleasure to deal with you Peter. Thanks for all your help over the last 15 years.
We were most impressed by how John kept rolling with the punches, never giving up.
Diane is very good at communicating and keeping us informed throughout the mortgage process. Good advice with plenty of options tailored to our needs. Also going above and beyond to encourage a better level of service form others involved in the process such as bank, settlement agent and real estate agent.
We had the opportunity to use Diane's service twice for our property investment purchases. We were extremely impressed by her industry knowledge and professionalism from day one though the whole process of getting our loans approved. Diane always made time for us and kept us updated through out. She is very patient, attentive and result-orientated. Diane's trustworthy assistance made us feel we were looked after as her family members. We are repeat clients and we have no hesitance to use her service or to refer to our friends and family at all.
Ken listened and understood my unusual request for finance. Knew his products and who would likely be able to help with finance. Kept me informed on what was happening through the whole process. Good old customer service, wasn't interested in the commission that he may be earning.
Attention to detail, explanation of processes, keeping us informed & communication was excellent. John went above and beyond to help us organise our new home. He took into account our circumstances and what would work best for us, explained every process, kept us up to date throughout and went out of his way to make sure deadlines were met with ease.
John was extremely helpful and provided excellent guidance to me in purchasing my first home. I highly recommend John and could not of asked for anything more.
Ken is a friendy and approachable person. We enjoyed having him on board.
Peter is a great person to work with in...he always listens and understands what I am looking for, and never ever hesitates in getting the product that suits me and not the banks. I would highly recommend him to anyone.
We were consistently being kept up to date and Ken helping stay on toes of everyone. Quick service in getting bank answer. Ken was extremely helpful, fast service. We were very grateful for his advise and service he gave us through our purchase of our investment home. Highly recommend Ken to anyone.
Everything was impressive, especially when we had some issues with the lender. Ken manage to overcome that issue and found another way out! Ken went out of his way to make sure we meet all deadlines! He knows what he is doing and is very professional. Any problems that came our way, he is always there to solve it! Would highly recommend him to everyone !! Thanks Ken
I could go to Diane at any time with questions I had about the whole process and being as that I had never bought a house before I relied on her knowledge making it a very smooth and easy process.
The process of buying our house with assistance from John was so smooth from start to finis, Even got a recommendation for a settlement agent, who again was very good. Would recommend John to anyone. Thanks a again
Most impressed with the progress and ease of getting things done. Peter was friendly and efficient...all one ever needs in a mortgage broker.
As first ever home buyers, John was recommended to us through the estate agent selling the property. We were dubious as we had never applied ever before, however, John phoned us the following day after. Constant communication and any question that we ever asked, big or small was never to hard for John!
Den says your patience & commitment, I said professionalism, willing to visit at times that suit us ~ with a smiling face was what impressed us the most! We would not hesitate in recommending John, he provided us with an exceptional service & we would be happy to use him again should we need to in the future.
We had very specific needs with a joint venture. Ken's professional nature and knowledge of products was outstanding. We are more than happy with the outcome of our purchase and service provided by Ken. We hope to be able to use Ken again in the future.
John was professional, friendly and most all patient with us while we decided on matters during the process of refinancing.
Ken's knowledge and skills to get the best loans for your clients impressed us the most.
Ken Crawford provided us with a very professional and hassle free experience. It made the whole borrowing process a breeze and the end result was exactly what we were looking. Great service!
Very professional service, quick to respond to emails, text and calls. I highly recommend John.
Nothing is too much trouble for Ken, he kept us informed through the entire process and did all the hard work 🙂 Ken was very easy to talk to and informed us well.
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